Utility Department
Jerry Sutton, Utility Supervisor
P.O. Box 1350
2320 Garland Harmon Drive, Suite 206
Pigeon Forge, TN 37868
Phone: 865-453-3043
Fax: 865-429-7335
Billing Questions: 865-429-7375
pworks@cityofpigeonforgetn.gov
The system consists of approximately 181 miles of water main piping, fire hydrants, 20 water tanks and 19 water pump stations. We have 4076 residential customers and 1511 commercial water customers.
Work performed includes maintenance and construction of service lines, pressure reducing valves stations, booster stations, flushers and inspections. Installation, removal, cleaning, repairing and testing of meters and sewer lines. The City of Pigeon Forge Utility Department serves water customers in the county as far away as Wears Valley, Richardson Cove and Jones Cove.
Utility Rates
Water Rates
*New rates effective July 1, 2014
Inside City Limits:
| First 2,000 Gallons |
$17.70 minimum |
| Over 2,000 Gallons |
$6.52 per thousand gallons |
Outside City Limits:
| First 2,000 Gallons |
$26.53 minimum |
| Over 2,000 Gallons |
$9.44 per thousand gallons |
Sewer Rates
Inside City Limits:
| First 2,000 Gallons | $17.70 minimum |
| Over 2,000 Gallons | $6.52 per thousand gallons |
Minimum Utility Bills:
| Water/Sewer |
$37.13 |
| Water (Inside City Limits) |
$19.43 |
| Water (Outside City Limits) |
$29.12 |
| Sewer (Inside City Limits) |
$17.70 |
Residential Tap Fees:
| Water (Inside) |
$750 |
| Water (Outside) |
$1,500 |
| Water/Sewer (Inside) |
$1,500
|
Commercial Tap Fees:
Please contact the Public Works Dept. for commercial tap/impact fees at (865) 429-7312.